Problem with Office 365 subscription Error 1285

Occasional Visitor

Downloaded office from with my work account [username]@[company]

Did login with that username and then I get a message:

We've run into a problem with your Office 365 subscription, and we need your help to fix it.

Two buttons: "Go to Your Account" and "Cancel".


When I sniffed the traffic with Fiddler, I saw this error:

The reply to a request was:
faultcode - s:Client
faultstring - OLS Exception
a:ErrorCode - 1285
a:Url -


Anyone familiar with this?
With OLS exceptions?
With Error code 1285?


My work office account support up to 5 PCs, I used 2. Tried to install on the third.


Thank you.

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