Forum Discussion
gcell
Jan 03, 2020Copper Contributor
Password prompt
I’ve been using Office 365 for a while now. Starting about a month and a half ago, every time I open an Office app, it prompts me for my account password. This happens for all Office apps except for ...
gcell
Jan 09, 2020Copper Contributor
Hi again, rene_weber, and thanks again for helping.
Unfortunately, the suggestion didn't work. I experimented a couple of ways with the idea, and the problem persists.
Now, for the second time in two weeks, my Office icons in the Start menu are showing up faded with a black line underneath. The previous time I looked for and installed Windows 10 updates and it resolved. This time, no updates show up. It's very frustrating.
Greetings.
rene_weber
Jan 11, 2020Brass Contributor
Hello gcell,
This sounds strange. Are you logged on on your machine with a local or a microsoft account?
This sounds strange. Are you logged on on your machine with a local or a microsoft account?