Outlook in IPhone: when “open authenticator” was tapped, “Oops something went wrong” manifested.

[Marvin Oco]

Trying to configure outlook in mobile but when “open authenticator” was tapped, “Oops something went wrong” manifested.

any known issue?

[#2 · Accepted solution]

Solution:

1. Open Authenticator App 
2. Click on the three underline
3. Choose Settings
4. Make sure that App Lock is disabled
5. Try to sign in again in outlook mobile app