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Raj_Gupta's avatar
Raj_Gupta
Copper Contributor
Sep 25, 2024

Outlook imap issue

While configuring IMAP, We are getting below errors attached in the screenshots. 

The PHP INI file has "IMAP" enabled. 

Our passwords are correct. 
Error Message: (E_WARNINGJ Authentication failed for user imap_open(): Couldn't open stream {outlook.office365.com/imap/551/nova1idate-cert}

 

api
microsoft 365
office 365
  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Sep 26, 2024

    Raj_Gupta 

     

    Please double check on follow:

     

    1. Server Settings: Ensure that the IMAP server address and port number are correct.
    2. SSL/TLS Settings: Verify if your server requires SSL/TLS and that it’s correctly configured.
    3. Firewall/Antivirus: Sometimes, these can block IMAP connections. Make sure they are not interfering.
    4. PHP Extensions: Confirm that the php-imap extension is installed and enabled in your PHP configuration.
    • Raj_Gupta's avatar
      Raj_Gupta
      Copper Contributor
      Sep 26, 2024

      Kidd_Ip Thanks for the reply.
      We have reviewed all the points you mentioned, yet the same error persists.

    • Raj_Gupta's avatar
      Raj_Gupta
      Copper Contributor
      Sep 26, 2024
      My IMAP and OPENSSL settings are enabled. Configuration works fine on Gmail.
      The settings I am using are:
      Host: outlook.office365.com
      Port: 993
      Email: {my_email}
      Password: {password}
    • AdeleV320's avatar
      AdeleV320
      Copper Contributor
      Oct 04, 2024
      We are waiting for your response. Kindly get back to us at your earliest convenience.

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