Forum Discussion
Andrew Reynolds
Jan 17, 2018Copper Contributor
Outlook error when doing a search
when doing a search "in current mailbox" or other I get an error
"Something went wrong and your search couldn't be completed"
It looks like there's a problem with your network connection
Le...
dlrash
May 07, 2020Copper Contributor
We have also starting getting this from all our users in the past few days. Office 2016/2019 Pro Plus and H+B with Exchange 2013 On-Prem.
For mine, i just disabled ServerAssistedSearch in the registry, but we need a root cause, as this would be a huge pain to do for all of our users.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Search Value name: DisableServerAssistedSearch Value type: REG_DWORD Value: 1
MikelReber
May 07, 2020Copper Contributor
dlrash -- Thank you.
I verified this fixed the one issue the crept back up.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Search Value name: DisableServerAssistedSearch Value type: REG_DWORD Value: 1
I will be applying this to our network via GPO until a real fix is discovered.