Office stuck on loading profile unless you kill background office product

[Nomidara]

Hello all,

According to MS, this bug was fixed back in 2019 (see below) but my org is having issues with Outlook getting stuck at the "loading profile" stage. I am aware of the workaround (closing background 365 processes) but I was hoping there was a more permanent solution to minimize calls about this issue.

Troubleshooting Attempts:

Reboot (works but doesn't solve the problem)
Repair Outlook/365 (works, but not every time)
Closing Background 365/Office Processes (been the current solution with a constant success rate)

Not happening to all users.

[#2]

@Nomidara 

Any information (KB) for the background?

[#3]

If you open word and then close it, it leaves Microsoft word running in the background tasks. When this happens outlook hangs on loading profile but if you kill word in the task manager outlook start right up. Same with any other office program. If you start outlook before any other office programs then no problems at all unless you close outlook and try to reopen.