Forum Discussion

Copper Contributor

Dec 09, 2018

Office producing certificate error re: nrb.footprintdns.com domain

I posted this as a reply in Sharepoint, but this is probably the better place for it. My Kaspersky Total Security application is identifying an invalid certificate. The source program is listed ...

office 365

security

Donald_S

Copper Contributor

Dec 11, 2018

Question: For those responding here, what software are you using which flags the certificate error? I'm wondering if there is a commonality here with security software.

Vicvizual

Copper Contributor

Dec 11, 2018

I am having the same problem on several computers. It is a message from Kaspersky Internet Security (image from other commentor above), which has running for an extended amount of time on my machines with no issue. Is it possible that this is a new hack ?? I’ve had several very suspicious things going on with my network since these messages started popping up, including problems with my ip phones, random unwanted program installs, mysterious pop-up messages that disappear quickly when I log back onto a screen saver timed out machine and some other weird stuff. I’ve run a full system scan using KIS and another program that specializes in Malware detection / removal. One of the mysterious apps that appeared on the installed programs list was titled “Update for Windows...”, which turned out to be a malware program that could not be identified. I learned by researching on the internet. Something is going on... Anyone have any ideas ??

PaulAndrew
Microsoft
Jan 08, 2019
The domain nrb.footprintdns.com is owned by Microsoft and represents servers in Microsoft datacenters. It is used for telemetry purposes that comply with Microsoft privacy commitments that you can read about at: https://products.office.com/en-us/business/office-365-trust-center-privacy. Data sent to this domain is used to identify network connectivity and performance issues and to support improvements to the service. We have plans to rename it to be more descriptive, and to publish it at the Office 365 IP Address and URL publishing site at http://aka.ms/o365ip. If you have any problems using Office 365 related to this, please raise a support incident so that we can assist at https://support.office.com/
- Bhavesh Shah
  Copper Contributor
  Apr 11, 2024
  PaulAndrew I am not sure if you are official support from Microsoft or responding on behalf of Microsoft.
  
  If this is important domain then why Microsoft has not published much information about this domain. where is official document to show that it is needed in allowed domain list. Please stop sneak in without much detail.