Forum Discussion
Office 365 "The fine print" popup message - is it legitimate?
- Aug 03, 2018
Damien;
Your suggestion to use Office 2016 instead of Office 365 to eliminate "The Fine Print" pop-up is null. We have multiple Office 2016 products running in our shop and I am seeing the pop-up on about half of them. It seems the more current the user's MS updates to the OS and Office product are, the more prevalent the message. I think your idea about the update to the license agreement and the forced acceptance of the new terms, is probably correct. It would be nice of MS to alert us to this fact, based on the realities of the world we live in. I instructed my users to not accept the message until we got an answer. I scanned the machines and did not find malware. Next step is to accept the message and see what happens.
Hi Walter
Hope you are well.
Yes I completely agree with you that the earlier advice I gave won't help as we have discovered from other users that the issue has gone beyond Office 365 to Office 2016 which wasn't evident until users specifically mentioned Office 2016 as their software.
I suspect if you accept the terms then life goes on as is but some users appeared to have issues after they did that.
I eagerly await a response from Microsoft to hear how this one goes. Microsoft Community Manager Eric Starker is onto the case!
Cheers
Damien
P.S. Just saw your next post about getting access after accepting the conditions, hopefully everything goes well across the board. I understand that any updates to Office tends to happen through Windows Update so maybe (my best guess) that's why a download happens?
- Mark TompkinsAug 02, 2018Brass Contributor
... responding to the additional information -- two problems exist with this solution (one is the rogue behavior -- what other consequences are there with endorsing this malfunction)... and the suspicion, which remains, that there's an underlying thread of designed behavior here which will take the application in an unacceptable direction... "update" indeed!
Thanks to all who are moving this process forward!