Forum Discussion
Glenn Steinback
Jul 29, 2018Copper Contributor
Office 365 "The fine print" popup message - is it legitimate?
Greetings, I have been happily using Office 365 (mostly Word) for many years, and I have never had any problems with any of the products. This morning when I loaded Word I was confronted by a pop...
- Aug 03, 2018
Christine Seidel
Aug 01, 2018Copper Contributor
Unable to use any of our Microsoft Office programs due to the fine print popup message. On the phone for an hour with tech support and unable to remote access in. Everytime we tried support.microsoft.com/help there were no I accept or I don't accept buttons and then the screen would change to An error occured.
Work from home and need this fixed ASAP ! Windows Professional 7 , can't upgrade to 10 as several of the programs used for home and work will not run on it.
Hope the fix occurs quickly
Work from home and need this fixed ASAP ! Windows Professional 7 , can't upgrade to 10 as several of the programs used for home and work will not run on it.
Hope the fix occurs quickly
James Friess
Aug 01, 2018Brass Contributor
Microsoft support is totally unhelpful! The agent repeatedly refused to answer my question of whether this is a legitimate Microsoft popup. He had me go through a bunch of steps that disabled my internet security and eventually just led back to accepting the new EULA.
It seems that Microsoft just wants to change the terms of the EULA and if we don't like it we can no longer use the Office software that we bought from them.
This is totally unacceptable!