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Glenn Steinback's avatar
Glenn Steinback
Copper Contributor
Jul 29, 2018
Solved

Office 365 "The fine print" popup message - is it legitimate?

Greetings,   I have been happily using Office 365 (mostly Word) for many years, and I have never had any problems with any of the products. This morning when I loaded Word I was confronted by a pop...
office 365
Damien_Rosario's avatar
Damien_Rosario
Silver Contributor
Jul 30, 2018

Thanks for your super speedy response, AnnaChu!

 

I've completely forgotten about that option as I have never had to report anyone before now (most folks are great on MTC as you know).

 

Hopefully it gets actioned ASAP before someone falls for the scam!

 

Cheers

Damien

Wim Bartels's avatar
Wim Bartels
Copper Contributor
Jul 31, 2018

Customer of mine gets same message EVERY time he starts an office application.. even after clicking accept.. it keeps returning .. any news ? 

 

  • Mark Tompkins's avatar
    Mark Tompkins
    Brass Contributor
    Aug 01, 2018

    I am getting a popup in Office 2016 "The fine print

    These Microsoft Home and Business 2016 apps are installed:

     

    It blocks me from using the applications without clicking on the permissions...

    Since I have a licensed application, this does not seem appropriate...

     

    Even if it is a Microsoft behavior, it seems to open the possibility that my perpetual license for locally installed Office 2016 will be converted into a subscription to applications that I do not want.

     

    I see that others are getting a similar message but it appears that resolutions are not forthcoming...

     

    Please advise...

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor
    Jul 31, 2018

    Hi Wim and all

     

    There may be a registry issue with your customers computer where they don't have the permissions to make it stick. Maybe try this link and see if it helps?

     

    https://support.microsoft.com/en-us/help/884202/you-must-accept-the-office-end-user-license-agreement-every-time-that

     

    In terms of the pop up, when you install office (and other products) they do ask you to accept the terms of use or the licensing agreement to use the software (e.g. to indemnify them in case of damage, etc). We all accept the conditions and most people don't read them.

     

    From the look of the image and from what you are all experiencing, it appears that Microsoft may have made some changes to the licence agreement where they need you to accept the new terms.

     

    If you want to use the software, you will have to accept the agreement and the problem should go away.

     

    Just my thoughts! Best of luck friends.

     

    Cheers

    Damien

    • John Sczurek's avatar
      John Sczurek
      Copper Contributor
      Aug 01, 2018

      Thanks Damien,

      I clicked "accept" with no adverse results.

    • James Friess's avatar
      James Friess
      Brass Contributor
      Aug 01, 2018

      I can understand that Microsoft Office 365 is "Software as a Service" so they can change the licensing agreement from time to time, but I have never subscribed to that.  We have always bought our Office software with the understanding that we own it.  It costs more upfront, but we own it and don't have to "renew our lease" every year.  We are still using Office 2010 on some of our machines and it works fine.  

       

      After we paid more to buy our Office Suites, it seems unfair for Microsoft to foist new licensing agreements on us and hold our already paid for software hostage until we accept their new terms.

      • Damien_Rosario's avatar
        Damien_Rosario
        Silver Contributor
        Aug 01, 2018
        Hi James
         
        I get where you are coming from and the feelings around it. Some other products do that which makes me feel similar to you! 
         
        My suggestion would be to go with Office 2016 rather than the Office 365 cloud version as you did with Office 2010. That would mean the software is yours for as long as you want to use (or until you upgrade) it whereas Office 365 will evolve over time giving you the feature updates as part of your subscription.
         
        If anyone is interested in the difference, some good articles are floating around on Office 2016 vs Office 365 pros and cons:
         
         
        Hope that helps!
         
        Cheers & best wishes
        Damien

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