Office 365 Outlook deleting emails automatically

[s_malik]

My older emails are being deleted from Inbox and Sent Items automatically. I have to go to Recoverable Items and restore them manually. I would like Outlook not to delete any of the emails. Is there a way to change this?

[#2]

@s_malik 

This will be happening because of a Retention Policy.  Are you the Office 365 Administrator? 

[#3]

No, I am not. I have this email account from my work.

[#4 · Accepted solution]

@s_malik 

OK, so you will need to contact your IT department to ask them about this.  It is not something that you are going to be able to change yourself.

[#5]

Thank you