Forum Discussion
Pico-River560
Oct 28, 2020Copper Contributor
Office 365 inbox locked up
I have a customer that never deleted his emails and now the inbox is so full I can't compress it and it doesn't allow me to delete anything to free up space. He cannot receive new emails, any ideas o...
Pico-River560
Oct 28, 2020Copper Contributor
@he problem is that the inbox for that email address does not allow me to make changes without telling me that it's full and can't complete the action. It is not Outlook because there is another email account that works fine. If i try and delete emails errors out, compress errors out, If there was away to go in and make some room that should solve the problem.
ChristianBergstrom
Oct 28, 2020Silver Contributor
Pico-River560 Hello, did you even read the info in the attached links? Both options should work. But if not, please describe the details of what you have done so far and how you are trying to access this mailbox.
- Pico-River560Oct 28, 2020Copper Contributor
This is a home Office 365.