Oct 28 2020
05:08 AM
- last edited on
Feb 01 2023
12:41 PM
by
TechCommunityAP
Oct 28 2020
05:08 AM
- last edited on
Feb 01 2023
12:41 PM
by
TechCommunityAP
I have a customer that never deleted his emails and now the inbox is so full I can't compress it and it doesn't allow me to delete anything to free up space. He cannot receive new emails, any ideas on what can be done?
Oct 28 2020 06:06 AM
@Pico-River560 Hello, how about increasing the quota on the mailbox or enabling of archive mailbox so the default Exchange retention policy activates.
Oct 28 2020 06:15 AM
@he problem is that the inbox for that email address does not allow me to make changes without telling me that it's full and can't complete the action. It is not Outlook because there is another email account that works fine. If i try and delete emails errors out, compress errors out, If there was away to go in and make some room that should solve the problem.
Oct 28 2020 06:46 AM
@Pico-River560 Hello, did you even read the info in the attached links? Both options should work. But if not, please describe the details of what you have done so far and how you are trying to access this mailbox.
Oct 28 2020 12:20 PM