SOLVED

Newly created Rooms aren't showing up for booking

Copper Contributor

Hello,

 

We have a few other active meeting rooms, that weren't created by me. That work.

I've created another one, based on all the settings from the working rooms. 

But regardless of what I try, they aren't showing up for booking.

Microsoft Support suggested checking the GAL, which wasn't the case, and have now stopped responding to the case.

 

I can see the room listed with the others both within the Office 365 and the Exchange admin modules. It's also showing up in the Outlook client with the other rooms in the People > Directory > All Rooms list.

 

I'm at a loss on what to try now. Any help would be greatly appreciated.

3 Replies

@KristianHalifax 

 

Did you confirm HiddenFromAddressListsEnabled is set to false?

@Kidd_Ip 

 

Thanks for the response!

 

Normally this is something our sysadmin would handle, but he's unavailable currently.

 

I can only see what's visible in the Exchange admin and portal.office.com.

 

HiddenFromAddressListsEnabled was confirmed off via the interface though. That's the Global Address List, right? That's the only thing Support has suggested so far.

 

What I suspect is that the rooms are added to a Roomlist, but since those lists aren't in the admin panel I can't confirm.


Is my only course of action to get in using Powershell?

 

best response confirmed by KristianHalifax (Copper Contributor)
Solution
Issue is solved.
1 best response

Accepted Solutions
best response confirmed by KristianHalifax (Copper Contributor)