Forum Discussion
My signature stopped working in OWA
We found out that there is a known issue with the signature. "Current status: We've determined that a recent Outlook on the web update introduced a code issue, resulting in the impact. We've developed and are validating a fix which we expect to be ready for deployment in the next few hours and complete by our next scheduled update on Wednesday, April 28, 2021." Noel1664
We try over online web page, but there was error, so we did it with PowerShell.
1. Import-Module ExchangeOnlineManagement
2. Connect-ExchangeOnline -UserPrincipalName user@domain.com
3. Get-ManagementRoleAssignment -RoleAssignee "Default Role Assignment Policy" | Format-Table Name,Role -Auto
4. Remove-ManagementRoleAssignment -Identity "MyBaseOptions-Default Role Assignment Policy"
5. New-ManagementRoleAssignment -Role MyBaseOptions -Policy "Default Role Assignment Policy"
6. Get-ManagementRoleAssignment -RoleAssignee "Default Role Assignment Policy" | Format-Table Name,Role -Auto
Bojan_Nose, thank you for the reply. I want to be completely up-front here so you know where I'm coming from. I know enough about tech to be dangerous but I leave the tech-talk to the "computer people" who can really dig in and do what they do and understand each other better than I can.
I understand using PowerShell from what you're saying, but since I have a hosted Exchange account and not an on-premise version, I don't know if I have PowerShell access. And if I do, I wouldn't know how to even get that and would be concerned I'd mess something else up while trying to make edits!
So, what I'm hoping is that you or anyone else here may know what else to do other than hoping a fix will be available as I have no signature at the moment on my emails unless I copy/paste from other messages into the body of my emails which is not an ideal situation.
Thanks so much!
Jennifer
jennglass , only the administrator of Exchange can fix this problem, contact your administrator.
- Thanks! I am the admin - a one-user account...
Hi,
Im also an Admin for our 365 tenant. A user phoned in today as his OWA don’t display any Signature options and the std is gone when creating a new email. When I use my own Edge and log into my mailbox, I see and can handle the Signatures. But, when I in the SAME browser on my computer logs into the users mailbox, the menu options are half that of mine and I can’t access signatures.
I have done it all for the user, reset OWA policy for the account. I’ve done it on whole Org. Inactivated and activated the account, inactivated and activated OWA for the user, checked user roles etc. Still, I can use my signatures fine through OWA, my user can’t. I can't in the same browser I use for my own account (non admin). So, issue can’t be just in the browser compatibility or for a tenant. It somehow boils down into a single account and I can´t find what attribute or other to fix this.
Anyone else who see this on individual accounts?
