Forum Discussion
Login prompting for more information
I am the admin of the office 365 subscription for our small company, we do not have 2FA turned on, nor is it desired. Recently when attempting to login I am met with a screen stating "More infor...
The reason it is prompting this is because of the self service password reset setting in Azure Active Directory being turned on. If the user has no additional information to reset their password, then it is going to ask for additional information on log in. If you do not want to see this for your users, go into Azure AD > Password Reset > properties > self service password > set it to none. This will avoid the prompt, but will not allow users to reset their own passwords if they get locked out of their accounts.