IMAP Migration to Shared Inbox

Question

Is there anyway to migrate an IMAP mailbox to a shared inbox? I've seen a solution where the Shared Inbox gets assigned a licence, is migrated, then unlicenced. Is this the only way to do it without generating a PST file?

maurits knoppert · Answer

You can through IMAP just you do for a normal mailbox migrate a mailbox.
&nbsp;
You need the credentials from the source mailbox and the emailadress from the shared mailbox. With an CSV file you can do the rest.
&nbsp;
&nbsp;

robin hollington · Answer

Maurits Knoppertthanks for you answer.&nbsp; SO the only way to do this is with a CSV file and not using the migration tool built into the admin portal?TaRobin&nbsp;

maurits knoppert · Answer

Hello Robin,&nbsp;Is the IMAP mailbox in the same tenant as the Shared MAilbox? If yes then you can update a mailbox to a shared mailbox otherwise you need the migration with a CSV file.&nbsp;Robin Hollington&nbsp;

tunesteve · Answer

Maurits KnoppertI have the same request! i have 20 odd IMAP 1emails (Cpanel type) and want to consolidate the domain and email into office 365i have done the domain portion...all good! nextas i understand it, you can migrate imap only to a the extra same email box so:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;user1@email.com ---&gt; user1@email.com&nbsp;and you need a real email on office365 side - so you have to buy or assign a license.and only after days of syncing and waiting for the migratation to give "sucess" then you can convert that email to a shared email - you can then remove the license you bought! oh and as i understand it you can't remove the user that is attach to the shared email account - so you end up with user accounts that you don't necessarily need&nbsp;what i would like to see is:user1@email.com,user2@email.com,user3@email.com --&gt; oldusers@email.com (shared)

michiel van den broek · Answer

tunesteve&nbsp; Just a quick reply. Never delete the user attached to the shared mailbox. It's needed to make the mailbox work.&nbsp;As for needing licenses to migrate IMAP to a Shared Mailbox. I start with a trial license. Most of the time my customers are using the Business Premium license, so I also add the 25 trial licenses. So I have a month with 25+ licenses to migrate stuff in mailboxes that in Office 365 don't need a license.

Forum Discussion

IMAP Migration to Shared Inbox

5 Replies

Resources