May 17 2020 06:40 PM
Hello, I had office 2016 installed.
I uninstalled it in order to install the version 365 , but once office 365 is installed, it continues to appear as if it were the 2016 version. How can I remove all traces of the 2016 version?
Because, as the version stays as 2016, I couldn't use the office 365 features.
Thanks!
May 17 2020 07:37 PM
@daromelman one way my organization has been able to get O365 installed when there are Office 2016 installs is by deleting the registry keys under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
May 19 2020 07:11 AM
@firras thanks for your answer.
I tried but it didn't work. keep taking the 2016 license :(
May 19 2020 08:33 AM
Are you using the Office Deployment Tool and XML file to deploy? If so, do you have <RemoveMSI> in the XML file?