Forum Discussion
How to set timebound rules for outgoing emails for specific users
I'd like to apply a time-bound rule for specific users email accounts. For example, for user x: Intercept all sent emails and redirect to another email address, instead of the original recipien...
There's nothing built-in for such scenarios, you'll have to write your own solution.
VasilMichevThanks for the reply. So, would this be possible using Power Automate? The problem I have is not really knowing where to start with implementing this using Office 365 apps i.e. which app/apps are likely to allow me to achieve this.
Hi andrewj720,
there are several ways to implement what you want. What email clients do you use (Outlook for Windows, OWA etc.)?
- Our agents will actually be using Freshdesk which will connect to their email accounts on Microsoft 365.
Freshdesk is a service, as far as I know, I've asked you about the email client software you are going to use,
