Apr 13 2022
07:14 AM
- last edited on
Feb 06 2023
03:02 AM
by
TechCommunityAP
Apr 13 2022
07:14 AM
- last edited on
Feb 06 2023
03:02 AM
by
TechCommunityAP
Hello Microsoft Tech Community,
we have an issue for a few months already with some of our colleagues.
While calling someone through Teams, sometimes it happens that the headset does not record the voice of the person speaking for 5-10 seconds. This happens randomly about 1 time per call. Not always though.
The person with the issues can still hear other people speaking, but his voice won't be transmitted. Like I stated, after a few seconds this issue vanishes.
Does anybody know this behaviour or has a way to troubleshoot this?
We have already tried uninstalling the Teams app, reinstalling our headset software and checking our drivers. We all have the same headset type and use a similar client PC, though it does not happen to all of us.
Any help is appreciated!
Kind regards,
Marius T.
Apr 15 2022 12:20 PM
Apr 19 2022 12:50 AM