Forum Discussion
pazzoide76
Jan 30, 2021Iron Contributor
exchange online shared mailbox reply to all
Hello, I have a question about exchange online shared mailboxes. I have recently implemented an exchange online with about 50 mailboxes. The users are only on o365 there is no synchronism with AD....
- Jan 31, 2021
You can simply add the mailbox as additional account (File > Add account).
Victor_Ivanidze
Feb 01, 2021Bronze Contributor
Hi pazzoide76, if you are running Outlook on Windows you can try to use TuneReplyAll add-in to solve the problem.
- Deman30Aug 25, 2022Copper Contributor
BTW. I recently had a client with this complaint also.
Directly adding the shared mailboxes did not resolve the issue, but that add-in did.on a side note, they also complained about not being able to search all mailboxes (4 in total) from the main search bar, to resolve this we did the following,
In Outlook:
“File” > "Account Settings" > "Account Settings" > "Change" > "More Settings" > "Advanced" tab > untick the "Download shared folders" box;restart Outlook.
When you search, enter your search word, and select the down arrow, and select “all outlook Items”- Victor_IvanidzeAug 25, 2022Bronze Contributor
Hi Deman30,
so your client decided to use TuneReplyAll? Did they buy it?
- Deman30Aug 25, 2022Copper Contributor
I have left that with them, we wont be managing that.
I advised that they review the terms of use etc.
But yeah, they will trail it and make a call.
- pazzoide76Feb 01, 2021Iron Contributor
- Victor_IvanidzeFeb 26, 2021Bronze ContributorHi pazzoide76, did you try?
- pazzoide76Feb 26, 2021Iron Contributor