Dec 11 2019
- last edited on
Feb 01 2023
I have Office 365 Business Premium with Outlook for Office 365 MSO (16.0.12130.20382) 64-bit desktop. This plan does not support Office 365 Message Encryption (OME) on it's own but I added Azure Information Protection Premium P1.
With this set up I'm able to use the encrypt options with Outlook Web.
In Outlook desktop, the Encrypt button is available but the OME options are greyed out
Should these OME options be accessible in Outlook desktop with this setup?
In addition, I sent a test "Do Not Forward" encrypted message from Outlook Web to another one of my O365 email addresses in a different domain. This is supposed to keep the recipient from copying, printing or forwarding the message. However I was able to do all three actions after receiving the message. Here's the sent message showing that it was set to Do Not Forward and the received message showing that it was forwarded after receipt:
Any idea what's going on there?
Dec 11 2019 02:48 PM
Dec 13 2019 02:46 AM
Jan 20 2021 01:06 PM
i think the issue is outlook installation specific. My outlook app has the IRM options available and they work but I just set one of my employees up and his IRM options are all grayed out. We are both able to use the options in OWA, just not on our desktop version of Outlook 365