Email Page from OneNote strips attachments when title is too long

Copper Contributor

Hello all!

I have an odd situation where certain users are unable to send attachments to Outlook when using "Email Page" in OneNote if the title is too long.

Example 1:
If the title of the page is "Test" and the page contains an attachment the email page function works as expected; Outlook creates a new email, attaches the file, puts all the text in the body of the email and at the bottom of the email there is <<nameofattachment.ext>>

Example 2:
If the title is something long, like "Test 11111111111111111111111111111111111111111" and the page contains an attachment the email page function works, kind of; Outlook creates a new email, all of the text is in the body of the email but the attachment is stripped, and at the bottom of the email there is <<nameofattachment.ext>>

Example 3:
If the user shortens or removes the title completely from the page used in example 2 the email page functions correctly

I can log into the same system with my account, open the same OneNote notebook, and it works regardless of how long the title is. I have compared all Outlook and OneNote settings side by side and everything appears to be the same

We are using Office 365 x64 version 2112 build 14729.20260

I have tried various versions of Office 365 across multiple devices but the issue seems to follow the user, not the software or hardware.

Thank you in advance

 

Edit: Email Page seems to work as expected on a really old versions of 365, Version 1809 Build 10827.20150, regardless of title length

2 Replies
Did you ever resolve this?!

A user of mine is facing a similar issue - however in their case it doesn't seem to be related to the title length.

User is using Microsoft® OneNote® for Microsoft 365 MSO (Version 2305 Build 16.0.16501.20074) 64 Bit and Windows 11 Version 22H2 Build 22621.1848.

Tested on my machine and couldn't replicate - regardless of the title length:
Microsoft® OneNote® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20676) 32 Bit
Windows 11 Version 22H2 Build 22621.1848
I have exactly the same issue here!