Forum Discussion
pengmalups
Mar 16, 2021Copper Contributor
Creating New Office Files and o365
Hello Everyone, Need help here. I just bought o365 and this is driving me insane. Whenever I open Office and let's say I click Word and create a new document, it automatically creates Document.docx...
DizzyQueenCA
Mar 16, 2021Copper Contributor
Do you get error messages about a file called normal.dotm that started around the same time as this issue? It sounds like your default document settings (normal.dotm) was modified
- pengmalupsMar 16, 2021Copper ContributorI'm not getting that error. I was using Office 2016 prior and just uninstalled prior to installing Microsoft 365. I don't understand why creating a new doc or ppt (not sure why this isn't happening with Excel) automatically creates and saves file to the root. So whenever I create a new file, what it's trying to do is open up the previous file that was created.
- DizzyQueenCAMar 16, 2021Copper ContributorOffice 365 by default uses your OneDrive if you want to have it save somewhere else use the save as function as opposed to just the save button
- pengmalupsMar 16, 2021Copper ContributorThat's what I read too. But the problem is if I create a word document that I do not intend to save, it will then create a word document on the root folder. If I delete that file, next time I open Word and create a new file, it will give me an error that the file can no longer be found. So it is apparently looking for that file that was created and was deleted.