Cortana briefing email not working

Regular Contributor

Hi everyone,


i want users to opt-in to the Cortana mail themselves so i deactivated on admin level and tried to optin via

Status is: You are currently subscribed to the Cortana Briefing email.

But i do not receive an email. It's a good thing i tested it for myself first.


I am responsible for an EU company - is the feature not compliant with GDPR after the stop of the "privacy shield"?


It's ok if it is like that - just want to know so i can get to the next task ;)


Best regards


2 Replies
best response confirmed by StephanGee (Regular Contributor)

Cortana emails have stopped for tons of people recently, there is a known issue that Microsoft is working on and supposedly solved earlier today.

@Vasil Michev 

Still no mail received. Is there any status page i can see the progress of this incident?