Constantly signing onto Office 365

[patrickmoore1944]

I have a customer that constantly has to sign into Office 365 even though she has selected "stay signed in for 60 days." 

[#2]

Hi Patrick, does this user by any chance use a laptop, use Office all day and simply shut the laptop lid each night?

[#3]

@Terry Hugill   Yes she does.

[#4]

Assuming there is no setting in conditional access to make her login every day I would suggest dumping the temporary Internet files or using another browser.

[#5]

If you need to check the conditional access settings, see this guide: https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-...

[#6 · Accepted solution]

Very good. Many thanks Terry!

[#7]

No problem, let me know how it goes. If that has helped, please mark my answer as a solution. Thank you.