I am attempting to login to Office 365 through Office.com but i am having problems with a couple users.
It is working fine for the users PC through:
Office desktop apps
However when i try to login on the Iphone I get the message:
"The username may be incorrect. Make Sure you typed it correctly. Otherwise, contact your admin."
* I have tried on multiple phones
Possible Reason for Problem: Active Directory
I think that this is happening because i edited the proxyAddress field in the attribute editor in Active Directory (Version: 6.2.9200.16384) in an attempt to get the correct email address to show in the microsoft outlook when the users name was typed. It was showing the email@example.com and users did not like this.
I think this may have caused the issue however the Proxy Address field for that user is blank.