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mo3652020's avatar
mo3652020
Copper Contributor
May 06, 2020

can't read e-mails after searching for a string

Hello,

If I search in online office365 for a string, I click on a result and the reading pane popout window appears. But then it just hangs and the information never appears. If I do not search but just read e-mails in the order they came in, I can read e-mails just fine. I have cleared my cached and cleared space on my account. Does anyone have any idea what may be happening?

 

Thanks

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office 365

4 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    May 06, 2020

    Seems to work fine here, which browser are you using? Try a private/incognito mode.

      • mo3652020's avatar
        mo3652020
        Copper Contributor
        May 07, 2020

        Thanks for the help. But unfortunately that did not work. Popouts after searching on a string used to work but started failing about 15 days ago. This occurs on two different machines, same account.

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