May 15 2024 01:57 PM
Greetings. I am looking for some assistance with allowing a few specific external senders as their emails keep getting blocked in quarantine as “Malware” and these senders are already allowed in the anti-spam policy.
When I release the email to the intended recipient, I do report the message to MS for a false positive and wait for 30 days, but it is not effective. Just today, I had to send email from one sender three times.
I have tried creating a transport rule, but the only option there is to skip spam filtering, but there is nothing to skip malware detection.
How can I allow a sender so that no emails from them get blocked in quarantine due to malware?
May 16 2024 07:29 AM
I opened a case with 365 support and they confirmed there is no way to do this.
May 16 2024 05:44 PM
May 16 2024 05:51 PM