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bhuge's avatar
bhuge
Copper Contributor
Aug 04, 2022

Print function crashes on Office 365 apps build 15522.20000

Trying to print from any Office 365 application crashes Office. You can print from any other application. Error message is:   The description for Event ID 1 from source Universal Print cannot be fo...
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docblob's avatar
docblob
Copper Contributor
Aug 19, 2022

bhuge So I had the same problem removed the printer, deleted %AppData%\Local\Microsoft\Office and %AppData%\Roaming\Microsoft\Office - restarted the computer, installed the printer and then the problem was resolved. Hope that helps.

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