Forum Discussion
gurpreet5441
Mar 03, 2019Copper Contributor
OneNote is not opening in Android
I am facing issue with onenote for last couple of days have uninstalled and installed the app no of times. After fresh install It opens for couple of times and then i get a message that it will use da...
- Mar 12, 2019
gurpreet5441 This issue is fixed now- please uninstall and reinstall OneNote from the Play Store, and let us know if you still face issues. This happened due to an error in upgrade from Samsung Galaxy apps store in Indian market, where several users were upgraded to an incorrect version. We have verified this issue is fixed by Samsung now.
MSFT_OneNote_Android1
Mar 27, 2019Former Employee
Regiii Were you able to get the issue resolved with steps what Nakul suggested ?This issue is fixed by samsung now and we also pushed a new update on GP. If this is still unresolved , can you please share the exact error message you see.
Regiii
Mar 29, 2019Copper Contributor
Onenote is finally working on my S9+! I am so happy! I've been living without it for 2 months on my phone.
I Uninstalled it last night. Cleared all storage, cache, rebooted my phone. Then I reinstalled Onenote and logged in. I added my notebooks last night and added a few notes. This morning Onenote seems to be running perfectly!
Thank you for resolving this issue!
I Uninstalled it last night. Cleared all storage, cache, rebooted my phone. Then I reinstalled Onenote and logged in. I added my notebooks last night and added a few notes. This morning Onenote seems to be running perfectly!
Thank you for resolving this issue!
- DarylASep 04, 2019Brass ContributorI am experiencing a similar issue with OneNote on my Note 8, however, I do not receive any error messages, just a blank purple screen. Can you please advise?
It could relate to the latest android update which was installed on my phone last week (release date 21/08/19)
http://doc.samsungmobile.com/SM-N950F/XEU/doc.html
If so, I would expect other android users to be experiencing the same? I have also noticed that I now need to sign into my O365 account multiple times a day, could this be related?