Forum Discussion
Solved
OneNote is not opening in Android
I am facing issue with onenote for last couple of days have uninstalled and installed the app no of times. After fresh install It opens for couple of times and then i get a message that it will use da...
gurpreet5441 This issue is fixed now- please uninstall and reinstall OneNote from the Play Store, and let us know if you still face issues. This happened due to an error in upgrade from Samsung Galaxy apps store in Indian market, where several users were upgraded to an incorrect version. We have verified this issue is fixed by Samsung now.
I regret to inform you that the problem still exists. I did everything just short of another factory reset, which I'd prefer not to do again. :)
Uninstall, reinstall, delete cache, delete data, reboot, sign out, sign in, etc.
Can I provide any helpful information to you? I'm dying without Onenote on my phone. I was traveling today and had all my trip stuff saved in onenote, couldn't pull it up.
Thanks for your help!
Rob
Uninstall, reinstall, delete cache, delete data, reboot, sign out, sign in, etc.
Can I provide any helpful information to you? I'm dying without Onenote on my phone. I was traveling today and had all my trip stuff saved in onenote, couldn't pull it up.
Thanks for your help!
Rob
Nakul
Microsoft
MicrosoftSorry to hear that, Regiii! One last check, could you please turn off auto-update in Samsung Galaxy apps, and then try to uninstall/reinstall from OneNote? In case the above step unblocks you, I request you to share a screenshot of OneNote app listing in the Galaxy Apps store. Thanks for your patience and support :)