No access to my offcie email

[Chico_garcia]

I am using a new computer with windows 10.    the  server is   imap.mailhostybox.com 

it keeps giving me errors, I don't know what else to do,   and yes the password is correct, i am able to access my webmail.

[#2]

@Chico_garcia What I have my workers do on new computers is the following:

1. Click on the "Start" Menu.
2. Search for or click on 'Control Panel'.
3. Change the 'View by:" to large or small icons.
4. Find Mail (32-bit) and select. 
5. Click on the bottom link, 'Show Profiles'.
6. If your account is not listed, click 'add'. 
7. Give the account a name. 
8. Fill out the remaining account details.

When you open Outlook, it should have a prompt, loading for the first time. This is a good time to set any security settings you need while you inbox loads.

Please let me know if this does not answer your question.