Forum Discussion
Feature update: Email sending behavior for Groups in Outlook
- Mar 10, 2017
Nicholas Williams - No, there is no effect to group subscription options with this change. Subscribed users will continue to receive all group conversations, messages and events in their inbox as usual.
The only effect of this change will be on the sender of the messages to groups as below.
Old behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would also receive my message in back my inbox.
Revised behavior
I send a message to a group, or reply back to a message from a group. Message is delivered to the group and is available in the group's conversation archive. I would NOT receive my message in back my inbox.
Would be great if you can help us understand why your users are complaining with this change? What additional benefit does it provide to users when they receive their sent email back again in their inbox? Is it just a confirmation that the message was delivered to the group?
The post that you provided wasn't 100% clear - I completely understand now.
I would like to be able to "Force" Subscriptions to group converstations to users inboxes and not let them unsubscribe from the group conversations.
Regarding your comment about forcing subscriptions to users in a group, you must realize the delivery does not equal reading. It would always be up to the recipient to read their emails! :)
A nifty feature that exists to ensure delivery of group messages to all the members, irrespective of their subscriptions, would be @all and @mentions. Have you tried them?