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Logs of Microsoft 365 Copilot
Hi all,
May I know whether Microsoft 365 Copilot (Word, Outlook, PowerPoint, ...) maintains some local logs of user activities, or questions submitted?
If so, where can I find them (Windows/Mac)?
Thanks
Hi Pengfei_Wang,
Microsoft 365 Copilot maintains logs of user activities and interactions for auditing and service improvement purposes, but these logs are typically not accessible to end users.
Administrators can review user activities by accessing the audit log in the compliance portal. This provides insights into various activities, including user interactions with Copilot.
Audit log activities | Microsoft Learn
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Kindest regards,
Leon Pavesic
(LinkedIn)
Hello Leon,
When searching SharePoint using Microsoft copilot, does it preview files at the back before showing them? If so, does the SharePoint logs show this?
Pengfei_Wang
From user's perspective, now end-users can find chat history and interactions within (Word, PowerPoint etc.) using Chat History for those documents. Please find attached screenshot for reference;
For Copilot in Windows, end-user's can find their interactions from the highlighted icon only when they toggle on Work. Because no logs are captured for Copilot in Web..
From Administrator perspective, they can review audit logs using Audit log activities | Microsoft Learn whereas to access the text from the user's prompt during the interaction find using Overview of Content search | Microsoft LearnThank you Ankur_B but the link you provided for the audit log for admin are in Purview and not Copilot. This is what I was referring before. Thank you
SabrinaP2024 Based on my understanding there's no dedicated admin portal for Copilot to view the logs therefore we can visualize logs from Purview portal https://learn.microsoft.com/en-us/office/office-365-management-api/copilot-schema and to access the text from the user's prompt during the interaction refer https://learn.microsoft.com/en-us/purview/ediscovery-content-search-overview
Thank you for the update.
May I know whether these logs are stored locally, or they are fetched from the server and are memory-only?
Pengfei_Wang Behind the scenes, Exchange mailboxes are used to store data copied from these messages. Data from Copilot messages is stored in a hidden folder in the mailbox of the user who runs Copilot. This hidden folder isn't designed to be directly accessible to users or administrators, but instead, store data that compliance administrators can search with eDiscovery tools. For more details please refer Learn about retention for Microsoft Copilot for Microsoft 365 | Microsoft Learn
- letter to bank
Hi Pengfei_Wang,
Microsoft 365 Copilot maintains logs of user activities and interactions for auditing and service improvement purposes, but these logs are typically not accessible to end users.
Administrators can review user activities by accessing the audit log in the compliance portal. This provides insights into various activities, including user interactions with Copilot.
Audit log activities | Microsoft Learn
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)LeonPavesic The link you posted is specifically for Pureview. The question was around Copilot. is it the same? Thank you
- Hi LeonPavesic. Do you know where the Windows 11 Copilot logs are stored? Not the Microsoft365 Copilot, but rather the Copilot build directly into Windows 11.
Hi seadude,
sorry, but I can't find the answer in the documentation and I don't have the chance to test it myself for now.
Kindest regards
Leon
Hello LeonPavesic ,
do the local office instances have any logs regarding copilot in case of any loading issues?
We are experiencing troubles with copilot for m365 (but only when using copilot inside the locally installed office instances). When using office online, copilot works fine.
We expect some connectivity issues but haven't found the root cause yet.
Having any logs would speed up the troubleshooting
