Different screens for users of the same tenan

[RaulSG]

Hello community!
I have the following problem: in my company, we have some users who have a M365 E3 + Copilot for M365 account and others who have a M365 E3 for Developers + Copilot for M365 account. When accessing the copilot.microsoft.com page logged in with their accounts, the E3 users see the Work / Web switch and the E3 for Developers users do not see it. What can this situation be due to?

Thank you very much.

[#2]

That sounds likes cross cookie authentication errors.. Try using In-Private mode.

[#3]

Hello @MSFrodo, thank you for your response.
I have tried that solution but it doesn't work, the same thing happens.

[#4]

Is the developer license a sandbox? Developer program has 25 licenses per tenant. If this is the license, then I am afraid Copilot wont work.

Try switching the license to regular ME3 for one of the user to test if possible.