Forum Discussion
RaulSG
Feb 23, 2024Brass Contributor
Different screens for users of the same tenan
Hello community!
I have the following problem: in my company, we have some users who have a M365 E3 + Copilot for M365 account and others who have a M365 E3 for Developers + Copilot for M365 account. When accessing the copilot.microsoft.com page logged in with their accounts, the E3 users see the Work / Web switch and the E3 for Developers users do not see it. What can this situation be due to?
Thank you very much.
- MSFrodoMicrosoftThat sounds likes cross cookie authentication errors.. Try using In-Private mode.
- reachrjIron ContributorIs the developer license a sandbox? Developer program has 25 licenses per tenant. If this is the license, then I am afraid Copilot wont work.
Try switching the license to regular ME3 for one of the user to test if possible.