Shared Mailboxes in Groups is not available as an option in 365 Admin Center

Copper Contributor



Is there any one know why the Shared Mailboxes option in 365 Admin Center not showing up under Groups?  Our Global Administrator has this option, but not my Exchange Admin Account.   I need to turn on some features in the Shared Mailbox Sent Items.  What do I need added in my Exchange Admin account so that I can see this option? The attached image when clicking the Groups, should also have the Shared Mailboxes item listed in the drop down menu. 




Please see the image attached. 

2 Replies

HI @Arnold Lopez 

Actually you are not able to see that option because you do not have permission assigned. You need to assign the role of Exchange Admin so that it will be shown.