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Deleted's avatar
Deleted
Aug 22, 2018
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Office 365 - OUTLOOK - In-place archive

Hi there, we have an issue in our company. I was allowing In-place archive to our workers but we found out that it will turn it on (that's good), it will shows on internet application (good too), bu...
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  • VasilMichev's avatar
    VasilMichev
    Aug 27, 2018

    The appearance of the Online Archive in Outlook on the desktop relies on Autodiscover, so it might take some time before the client shows the updated info. To confirm that everything works as expected, obtain the autodiscover.xml file and look at the AlternativeMailbox section at the bottom. Here's an example:

     

    -<AlternativeMailbox>

<Type>Archive</Type>

<DisplayName>Online Archive</DisplayName>

<SmtpAddress>ExchangeGuid+4531475-1dfb-4c09-ae52-8946513dc120@domain.com</SmtpAddress>

<OwnerSmtpAddress>user@domain.com</OwnerSmtpAddress>

</AlternativeMailbox>
VasilMichev's avatar
VasilMichev
MVP
Aug 27, 2018

The appearance of the Online Archive in Outlook on the desktop relies on Autodiscover, so it might take some time before the client shows the updated info. To confirm that everything works as expected, obtain the autodiscover.xml file and look at the AlternativeMailbox section at the bottom. Here's an example:

 

-<AlternativeMailbox>

<Type>Archive</Type>

<DisplayName>Online Archive</DisplayName>

<SmtpAddress>ExchangeGuid+4531475-1dfb-4c09-ae52-8946513dc120@domain.com</SmtpAddress>

<OwnerSmtpAddress>user@domain.com</OwnerSmtpAddress>

</AlternativeMailbox>

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