Hello, I'm 3 weeks into a new job at a remote based company. We are using Google Workspace as our main system for emails, files, users etc. However we use Office 365 for office products and currently nobody can sign in including me the admin.
It's set up for SSO log in to 365 using our Google domain accounts. From Google workspace side everything looks okay. SAML SSO settings are all on and set. However when trying to get into our microsoft suite we get multiple errors depending on what portal are trying to log in to.
The most informative error I have is below when trying to sign in to admin using powershell:
WARNING: Unable to acquire token for tenant 'organizations' with error 'InteractiveBrowserCredential authentication failed: AADSTS5000811: Unable to verify token signature. The signing key identifier does not match any valid registered keys. Trace ID: 253879cc-6402-41fa-8832-21045a2b8200 Correlation ID: a6bd5020-19dc-47eb-ac84-246df06b1515 Timestamp: 2024-03-07 10:27:29Z'
WARNING: Please run 'Connect-AzAccount -DeviceCode' if browser is not supported in this session.
Connect-AzAccount: InteractiveBrowserCredential authentication failed: AADSTS5000811: Unable to verify token signature. The signing key identifier does not match any valid registered keys. Trace ID: 253879cc-6402-41fa-8832-21045a2b8200 Correlation ID: a6bd5020-19dc-47eb-ac84-246df06b1515 Timestamp: 2024-03-07 10:27:29Z
I'm really stuck. I have found fixes online but you need to be logged in as admin to apply the fixes and my issue is I can't log in as admin! None of the company can log in at all.
Please can someone help. I have logged a microsoft support ticket but it's been a week and still no help.
Thank you.
