Seeking Advice: User Limit Issue Encountered While Setting Up Free Tier on Microsoft Marketplace

upliftertom I checked mine and looked like it's by design in this case (maximum user can't be lower than minimum user). There are couple work around I have in mind:

1. Keep the plan as is. Your plan description clearly states that this is for 1 user only. When a customer subscribes to your plan, they will need to provide the number of users anyway and they should put the number 1 in there. Once the customer completes steps on their side, you will have a chance to review the number of users they provide before activating the customer subscription.

2. I'd recommend exploring the flat rate billing term by creating a new offer. Flat rate has features that give you more flexibility such as a custom meter which can be used for non-standard billing terms. For example: if you want to charge your customer for additional purchases, more users added, etc. In addition, with flat rate billing term, when you have private offer deals, you can put the total contract value instead of calculating price per User then your end customer must put the number of users when making purchases.