Apr 19 2023 03:52 PM
Hi,
We have a Power BI Template App in the Marketplace (for about 2 years now). We release new versions every 2 months.
Sometimes the customers can update their apps to the new version, and sometimes they cannot - it shows this error message:
The Support tickets I raised in Power BI and Marketplace go nowhere - no one can tell me why some times it works and some times does not.
As you can imagine, this is a terrible user experience for the customer as they have to create a new app and configure it every 2 months. They lose their sharing/RLS and other configurations that they have made.
Why does the AppSource deployment model sometimes allow Power BI Apps to be updated, and sometimes not?
Apr 24 2023 10:53 AM