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Intune Customer Success
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1,068

Support tip: Unblock Windows “Set up for Work or School” enrollment

Liz_Cox on Jan 25 2022 01:01 PM
Having trouble with the "Set up for Work or School" option during Windows enrollment? This article can help.
2,895

Known Issue: Missing certificates after updating Samsung work profile devices to Android 12

Intune Support Team on Jan 20 2022 02:50 PM
Read this post to learn more about a known issue about missing certificates after updating Samsung work profile devices ...
3,282

Support Tip: Final disablement of TLS 1.0 and TLS 1.1 in Intune

Intune Support Team on Jan 12 2022 11:00 AM
Read this post to learn more about the final disablement of TLS 1.0 and TLS 1.1 in Intune.
5,036

How to use Device Firmware Configuration Interface (DFCI) for Surface Devices with Intune

Intune Support Team on Jan 04 2022 08:00 AM
Explore how to use Device Firmware Configuration Interface (DFCI) for Surface Devices with Microsoft Endpoint Manager!
3,656

Known Issue: Long sync times in Intune for Managed Google Play private apps and web apps

Intune Support Team on Dec 16 2021 11:34 AM
Read this post to learn more about known issue affecting Managed Google Play web apps and private line-of-business (LOB)...
3,951

Best practices for updating your Android Enterprise apps

Intune Support Team on Dec 15 2021 08:30 AM
Read this post to learn more about support for high-priority app update mode for Android Enterprise!
3,291

Endpoint Manager supports sign-out for apps not optimized with Azure AD shared device mode on AE 9+

Intune Support Team on Dec 09 2021 08:23 AM
Endpoint Manager supports sign-out for apps not optimized with Azure AD shared device mode on Android Enterprise dedicat...
4,476

How to enable Microsoft Teams push-to-talk (PTT) capabilities on Samsung XCover Pro with Intune

Intune Support Team on Dec 07 2021 08:00 AM
Enable Microsoft Teams push-to-talk (PTT) capabilities on Samsung XCover Pro devices with Intune. How to enable Microsof...
5,758

Application lifecycle management (ALM) with Microsoft Endpoint Manager

Intune Support Team on Dec 03 2021 08:00 AM
Read this post to learn more about the different elements of application lifecycle management (ALM) with Microsoft Endpo...
16.6K

Intune grouping, targeting, and filtering: recommendations for best performance

Intune Support Team on Nov 22 2021 10:30 AM
Read this post to learn more about recommendations and considerations for Intune grouping, targeting, and filtering. Tea...
11K

Known Issue: Samsung devices are noncompliant after restart or update

Intune Support Team on Nov 10 2021 02:23 PM
Read this post to learn more about a current known issue where Samsung devices are noncompliant after a restart or updat...
5,934

Upcoming permissions changes for Microsoft Defender for Endpoint running Android 11 or later

Intune Support Team on Nov 09 2021 07:36 PM
Read this support tip for more on an MDE change for Android 11 or later.
3,884

Resolved: Known issue: FileVault recovery key rotation failing on macOS devices

Intune Support Team on Nov 02 2021 04:00 PM
Resolved: Read this post to learn more about a previously known issue FileVault recovery key rotation failing on macOS d...
9,140

Resolved: Android 11 on Samsung leading to slower corporate-owned work profile enrollments

Intune Support Team on Oct 19 2021 05:09 PM
We previously had a case escalation that uncovered this known issue for Android 11 on Samsung leading to slower corporat...
28.8K

Updates to the Windows Autopilot sign-in and deployment experience

Intune Support Team on Oct 14 2021 07:22 PM
In this post, we provide more context on recent Windows Autopilot sign-in and deployment experience changes and provide ...
19.9K

Windows Autopilot MFA changes to enrollment flow

Intune Support Team on Sep 22 2021 08:45 AM
Read this post to learn more about changes to the Windows Autopilot MFA enrollment flow.
12.3K

Build a macOS onboarding splash screen with Microsoft Endpoint Manager and Octory

Intune Support Team on Sep 21 2021 09:00 AM
Read this post to learn more on building a macOS onboarding splash screen with Microsoft Endpoint Manager and Octory!
17.6K

Success with remote Windows Autopilot and hybrid Azure Active Directory join

Intune Support Team on Sep 14 2021 09:00 AM
Read this post to learn more about enabling and managing a successful deployment with hybrid Azure Active Directory (Azu...
6,570

Updated support flow in Microsoft Endpoint Manager

Intune Support Team on Sep 07 2021 01:40 PM
Read more for new capabilities coming to the Microsoft Endpoint Manager admin center support flow for Microsoft Intune a...
5,428

Back to School 2021-22 - Intune for Education

Liz_Cox on Sep 02 2021 09:42 AM
Read about some of the latest updates to Intune for Education going into the school year!
7,252

Support Tip: Known Issues with Intune policy reports

Intune Support Team on Aug 23 2021 12:00 PM
The Intune team is aware of several policy reporting scenarios that require additional consideration in the Microsoft En...
7,812

Using filters with Setup Assistant with modern auth for ADE for corporate iOS/iPadOS/macOS devices

Intune Support Team on Aug 20 2021 12:00 PM
Read this post to learn more about using filters with Setup Assistant with modern authentication for ADE for corporate i...
5,214

Support Tip: Android 12 upgrade can affect NAC-enabled network access

Intune Support Team on Aug 16 2021 09:00 AM
Read this post to learn more about how upgrading to Android 12 can affect NAC-enabled network access.
16.1K

Android 12 Day Zero Support with Microsoft Endpoint Manager

Intune Support Team on Aug 10 2021 08:00 AM
Read this for more info on #Android12 and Microsoft Endpoint Manager - Intune support.
5,647

Support Tip: Known Issue occasionally occurring with iOS MAM and Office apps

Intune Support Team on Aug 05 2021 05:57 PM
We had a few cases on this recently and after investigation, decided to share this known issue that affects sign in on i...
10.2K

Best practice examples for configuring macOS apps with Microsoft Endpoint Manager

Intune Support Team on Jul 20 2021 08:30 AM
Read this post to learn more on best practice examples for configuring MacOS apps with Microsoft Endpoint Manager!
9,143

Move to Setup Assistant with Modern Authentication for Automated Device Enrollment

Intune Support Team on Jul 16 2021 08:53 AM
Updating this post - move to Setup Assistant with Modern Auth for your ADE enrollments.
13.6K

New Microsoft Intune service for network access control

Intune Support Team on Jul 15 2021 08:31 AM
Read this post to learn more about a new Microsoft Intune service for network access control!
4,289

Using Box – Cloud Content Management with Microsoft Intune app protection policies

Intune Support Team on Jul 07 2021 08:00 AM
Read this post to learn more about Using Box - Cloud Content Management with Microsoft Intune app protection policies.
6,358

Managing Samsung DeX with Microsoft Endpoint Manager

Intune Support Team on Jul 01 2021 09:00 AM
Read this post to learn more about managing Samsung DeX with Microsoft Endpoint Manager!

Latest Comments

Chris Schildhorn
in Known Issue: Missing certificates after updating Samsung work profile devices to Android 12 on Jan 25 2022 11:44 PM
@JKS97 We can currently confirm the issue on an A52s 5G and A52 that was enrolled with Android 11 and was updated to 12. The certificates were assigned and deployed before the update. Devices enrolled after upgrading to Android 12 are not affected.
1 Likes
RochLafrance
in Known Issue: Samsung devices are noncompliant after restart or update on Jan 25 2022 08:37 PM
@Joechav502 Great, your solution works very well for us. Almost three months of big problems solved! Thank you!Since Outlook and Teams were already installed, here's how I did it:removed device from intuneremoved device from EndPoint manageruninstalled intune company portal app on devicerebooted dev...
0 Likes
JonHayes
in Change the Intune Primary User – Public Preview Now Available on Jan 25 2022 02:11 PM
@OrionJason The tool has no default association for owner, it's that the only fields it has available to it with user information are userPrincipalName, userId and userDisplayName. After going through the documentation and seeing which API permissions were explicitly required, it looks like those ar...
0 Likes
OrionJason
in Change the Intune Primary User – Public Preview Now Available on Jan 25 2022 01:56 PM
Interesting, we're seeing the opposite problem. We integrated a tool with InTune and it is reading the system enrolment user as the device owner, not the userPrincipalName (which corresponds to AAD's Device Owner field for the same devices. Not sure why a tool would connect to the enrollment user un...
0 Likes
Joechav502
in Known Issue: Samsung devices are noncompliant after restart or update on Jan 25 2022 01:56 PM
@RochLafrance user on my end noted the steps taken and shared it with me - hope it helps removed my device from intuneconfirmed w/ you that you didn't see it in the management dashboarduninstalled intunerebootedinstalled older version of intune (v5.0.5273.0) from sept '21 out of band apkhttps://www....
1 Likes