365 exchange
1 TopicForm that submits a sharepoint list and email with link to a secondary form to update the list item.
I have a form that a user can use to request information or support. The information supplied by the submission is sent to a SharePoint list for record keeping and an email is sent with useful information from the form. Their is a link to the full submission if the reviewer wishes to take a look. Based on the form choices, the email is sent to the necessary contacts to resolve the request. Their is usually a little back and forth and a resolution to the request. It works very well. I would like to record the resolution and other bits of information in that same list item without requiring that someone be giving privileges and having them go into the SharePoint list to find the request and manually use the SharePoint list interface to update it. My thought is a link in the original email to a secondary form to allow someone to input the resolution of the request. It would be one or more choice options and a text box. The form submission would then updates the existing SharePoint list item with the captured information. I am at a loss on how to have a link to this form populate in the original email with information that links it to the list item that is generated in the same power automate. The SharePoint List generation does happen first in the automation process. Then creating a form that can, with the original list id, update an existing SharePoint list.Solved