office 365

246 Topics

Staff notebook in non education tenants?
The staff notebook looks like a good solution to manage a team as a teamleader. As a teamleader I have one notebook with a section for every employee. According to the documentation this feature is only available for education licensed customers. However, I have seen that these types of notebooks can also be created in a enterprise subscription. Is this a supported scenario? Can we use the types of notebooks with business and enterprise licenses (e.g. E3) as well? Thanks for any feedback.
Beat Grüring
Apr 15, 2025 Place Microsoft 365 Apps for enterprise
1.3KViews
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4Comments
Microsoft Sway - Restricting Access to Templates
Hi all, We are assessing the usage of Sway for internal project and change communications, and have a concern that those with access to Sway could create content which does not follow internal approved designs and patterns. Are there mechanisms in place to allow us to control which templates the content creator could use as a baseline for their content, whether that involves access to explicitly approved templates only (workflows for approvals??), or restricting access to marketplace or generally available content? TIA Geoff
GeoffAusgrid
Mar 14, 2025 Place Microsoft 365 Apps for enterprise
66Views
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1Comment
OneNote Android app doesn't provide source link.
OneNote Desktop app works fine without any issues. But OneNote Android mobile app is not providing source link when I copy any content from web. Is this a limitation in Android or design issue with OneNote? Please advise any alternate solution.
dinesh99
Feb 16, 2025 Place Microsoft 365 Apps for enterprise
65Views
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1Comment
Microsoft 365 Failed to parse element: VersionOverrides on Cloud Server
A week ago, we migrated our cloud server, and after installing Office, we've been encountering continuous errors like this for different RDP users connecting: "Failed to parse element: VersionOverrides Id=7a774f0c-7a6f-11e0-85ad-07fb4824019b, DisplayName=Bing Maps, Provider=Microsoft, StoreType=Unknown, StoreId=(null) P1: Apps for Office P2: 16.0.17531.20140 P3: 0x8004323E P4: New Document" "Failed to parse element: VersionOverrides Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Suggested events, Provider=Microsoft, StoreType=Unknown, StoreId=(null) P1: Apps for Office P2: 16.0.17531.20140 P3: 0x8004323E P4: New Document" At the same time, in the Event Viewer System, repeated Schannel errors of event 36871 origin appear, like the following: An unrecoverable error occurred while creating a TLS client credential. The internal error state is 10013. The SSPI client process is OUTLOOK (PID: 70424). Any one can help us?
Solved
Jorge1979
Dec 19, 2024 Place Microsoft 365 Apps for enterprise
15KViews
1like
6Comments
SSO issues in Word and Excel, but not Outlook
Hi, Strange issue started a month ago at a customer site. They use RDS with Office 365 installed. Historically this has been working fine, then it randomly stopped signing in properly for all users. We can't point it down to anything specific however. Network / User / Settings all look good. What is strange is on first login to Outlook, it says it's done SSO but says unlicensed. A simple restart then would show it licensed. We have managed to work round that issue by saving the license folder \appdata\local\microsoft\office\ to the UPD. So for this, a month ago, new and existing users would just sign in and it worked. Then something changed and users were being asked to sign in every time. So we have made this change to include \appdata\local to the UPD - now users only see this problem once (a month). While not as good as it was a month ago, it is acceptable. However, and this is what I need help with. SSO is NOT working at all from Word / Excel. Open Word Blank Micrsoft Sign In box pops up. You have to type username and hit enter You then have to type your password and hit Sign In That popup then goes away, but at the tope right of Word, it still shows "Sign In". When you go to Account, it still has a Sign in box. BUT... if you now close and reopen word, both of those show the signed in user. The problem here is that this doesn't persist over the UPD, so happens every time the users open Word or Excel. As this is used by a business app to open docs, it's actually breaking the process and we need to fix this. I have been having a look at SSO info, because it feels like something fairly low level has changed with how this works, but can't find anything helpful, hence posting here after about a month of searching and trying things. It's not very helpful when you have MS links like: How to use Remote Connectivity Analyzer to troubleshoot single sign-on issues for Microsoft 365, Azure, or Intune https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/active-directory/single-sign-on-issues How to run Remote Connectivity Analyzer to test SSO authentication To run Remote Connectivity Analyzer to test SSO authentication, follow these steps: Open a web browser, and then browse to https://www.testconnectivity.microsoft.com/tests/SingleSignOn/input. However, that page just hangs with LOADING written on it. Then on the change notes for this page we see that it was removed in 2022! Version 4.0.15 (October 2022) Removed the Single Sign-on Test now that basic authentication in Exchange Online is being disabled. Quick note on the setup. AD is synced to Entra using Entra Connect (Password Hash Sync + SSO enabled), latest version. SSO URLs are added to Internet trusted sites as per setup instructions. Network has been tested and all URLS accessible and working for the user. User is on RDS on fully updated Server 2016 and is on the latest Office 365 app updates. So I guess my first question is: 1) Does SSO still work for Word and Excel? Is it a realistic expectation that the user will sign in to the PC and then Word and Excel will automatically sign in for the user (proper seamless single sign on) like it was doing only a month or so ago? 2) What can I do to test and troubleshoot this if it should be working? I have been trying for a month, so I have already tried a lot of things. But maybe I am missing some tests? Any info to help get this working again (or that it's no longer possible and we missed that instruction from MS) would be ideal. Thanks in advance
DivideByZero
Dec 12, 2024 Place Microsoft 365 Apps for enterprise
5.1KViews
0likes
23Comments
Office 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work due to the unexpected shutdown. I got a new MacBook Pro with M3 Max with Sonoma 14.5 recently, and after using it for a few hours, it seems that sporadically, all O365 apps mentioned above that are open at the moment are closing all at once, randomly, without any error message, without any prior notice or any user interaction. ALL other applications except Office are working fine, also OneDrive and MS Teams stay open without any issues. After using the MacBook for a few days, it seems that it's maybe more likely to happen when the Mac is going to standby / lid closed and is woken up afterwards? Steps I already tried without any change of the behavior, each also including a complete reboot of the machine, in the following order. Updating Office with the MS AutoUpdater application Simple uninstall of MS Office applications Reinstallation by using a clean new O365 download Manual uninstallation using https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3 Clean reinstallation after complete manual uninstallation After uninstalling again, I tried to install it manually with deselection of the MS Defender which is included in the O365 installer package (Defender is already installed by default on the Mac). Renaming the MacBooks hostname from XXX-MBP-ABC123DEF to XXXMBPABC123DEF and renaming the SSD name from Macintosh HD to MacintoshHD. Complete wipe of the MacBook with my IT department and reinstall / setup of the machine, followed by starting auto updater and updating everything to the latest version. None of these steps is working, and Office keeps shutting down / crashing without any prior notice at random times, most likely after a sleep. It is enough to just open up some office applications and leave the Mac alone, after return you will find the Mac with all office applications closed (except Teams and Onedrive as mentioned above). Furthermore, I already set the network availability during sleep within my energy saving settings: Wake for network access from "Only on Power adapter" to "Always" Does anyone have any further ideas for analysis or a solution? On my private MBP with M1 Pro and Sonoma 14.5 there are no issues at all. Thank you!!!
Solved
Michael1240
Nov 29, 2024 Place Microsoft 365 Apps for enterprise
27KViews
5likes
96Comments
Unable to Retrieve Attachments or Images from SharePoint List Using Web API
We have been developing a banner app for SharePoint but encountered an issue where we are unable to access images or attachments from the list created using the Web API. The endpoint we used is: https://oursharepoint.com/sites/Test/_api/web/lists/getbytitle('Banner')/items While we can successfully access other list columns, we are unable to retrieve attachments or images through this method. Interestingly, we were able to access them on our test SharePoint site.
MohamedRKH
Nov 20, 2024 Place Microsoft 365 Apps for enterprise
18Views
0likes
0Comments
Not so Dark theme
Is there something that can be edited or is an option coming to enable a more contrasting but less harsh theme to MS365 apps and Windows? As I’ve got older I need to turn down brightness because the extremes in the current themes, White, Black, Dark Grey, are too harsh, but that doesn’t quite achieve what I need. A light grey, giving better contrast than white for those that need it but not so harsh and depressing as the dark versions, would be ideal. We’re lacking options at the light end of the spectrum
aanthmj
Nov 11, 2024 Place Microsoft 365 Apps for enterprise
82Views
0likes
1Comment
Question: Adding Undo and Redo Buttons to the Toolbar in Office 365 Apps
My Microsoft Office got updated today, I was taken to the Coming Soon section as soon as I opened it through a pop-up box and I updated to the new and refresh look of Office but what I found is the undo and button came to the ribbon. I could remove those buttons from ribbon but cannot figure out how to add them in the toolbar as depicted in the picture. Can anyone please help me?
Solved
TheShaunSaw
Oct 24, 2024 Place Microsoft 365 Apps for enterprise
70KViews
1like
8Comments
Whats happens when Office Retail user signs in with Microsoft 365 account
Hi all, i have a situation where users are being migrated, so E3 some F3 but wanted to know what happens when user who is using Office 2016 Retail signs in to their Office with Microsoft 365 account that doesn't have Microsoft apps enabled or available. Does Office Retail continue to work as normal, is anything blocked or restricted? Anything to be mindful of? Thanks
Solved
RBVnext
Oct 15, 2024 Place Microsoft 365 Apps for enterprise
223Views
0likes
2Comments

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every employee. \n \n According to the documentation this feature is only available for education licensed customers. \n However, I have seen that these types of notebooks can also be created in a enterprise subscription. \n \n Is this a supported scenario? Can we use the types of notebooks with business and enterprise licenses (e.g. E3) as well? \n \n Thanks for any feedback. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"556","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4351558":{"__typename":"Conversation","id":"conversation:4351558","topic":{"__typename":"ForumTopicMessage","uid":4351558},"lastPostingActivityTime":"2025-03-14T10:45:55.955-07:00","solved":false},"User:user:467584":{"__typename":"User","uid":467584,"login":"GeoffAusgrid","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:467584"},"ForumTopicMessage:message:4351558":{"__typename":"ForumTopicMessage","subject":"Microsoft Sway - Restricting Access to Templates","conversation":{"__ref":"Conversation:conversation:4351558"},"id":"message:4351558","revisionNum":1,"uid":4351558,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:467584"},"metrics":{"__typename":"MessageMetrics","views":66},"postTime":"2024-12-02T18:38:05.110-08:00","lastPublishTime":"2024-12-02T18:38:05.110-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, We are assessing the usage of Sway for internal project and change communications, and have a concern that those with access to Sway could create content which does not follow internal approved designs and patterns. Are there mechanisms in place to allow us to control which templates the content creator could use as a baseline for their content, whether that involves access to explicitly approved templates only (workflows for approvals??), or restricting access to marketplace or generally available content? TIA Geoff ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"536","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4376592":{"__typename":"Conversation","id":"conversation:4376592","topic":{"__typename":"ForumTopicMessage","uid":4376592},"lastPostingActivityTime":"2025-02-15T21:29:22.213-08:00","solved":false},"User:user:2489163":{"__typename":"User","uid":2489163,"login":"dinesh99","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:2489163"},"ForumTopicMessage:message:4376592":{"__typename":"ForumTopicMessage","subject":"OneNote Android app doesn't provide source link.","conversation":{"__ref":"Conversation:conversation:4376592"},"id":"message:4376592","revisionNum":1,"uid":4376592,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:2489163"},"metrics":{"__typename":"MessageMetrics","views":65},"postTime":"2025-02-11T03:13:28.772-08:00","lastPublishTime":"2025-02-11T03:13:28.772-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" OneNote Desktop app works fine without any issues. But OneNote Android mobile app is not providing source link when I copy any content from web. Is this a limitation in Android or design issue with OneNote? Please advise any alternate solution. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"246","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4138143":{"__typename":"Conversation","id":"conversation:4138143","topic":{"__typename":"ForumTopicMessage","uid":4138143},"lastPostingActivityTime":"2024-12-18T16:40:45.441-08:00","solved":true},"User:user:2468742":{"__typename":"User","uid":2468742,"login":"Jorge1979","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:2468742"},"ForumTopicMessage:message:4138143":{"__typename":"ForumTopicMessage","subject":"Microsoft 365 Failed to parse element: VersionOverrides on Cloud Server","conversation":{"__ref":"Conversation:conversation:4138143"},"id":"message:4138143","revisionNum":1,"uid":4138143,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:2468742"},"metrics":{"__typename":"MessageMetrics","views":15368},"postTime":"2024-05-12T22:06:00.010-07:00","lastPublishTime":"2024-05-12T22:06:00.010-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" A week ago, we migrated our cloud server, and after installing Office, we've been encountering continuous errors like this for different RDP users connecting: \"Failed to parse element: VersionOverrides Id=7a774f0c-7a6f-11e0-85ad-07fb4824019b, DisplayName=Bing Maps, Provider=Microsoft, StoreType=Unknown, StoreId=(null) P1: Apps for Office P2: 16.0.17531.20140 P3: 0x8004323E P4: New Document\" \"Failed to parse element: VersionOverrides Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Suggested events, Provider=Microsoft, StoreType=Unknown, StoreId=(null) P1: Apps for Office P2: 16.0.17531.20140 P3: 0x8004323E P4: New Document\" At the same time, in the Event Viewer System, repeated Schannel errors of event 36871 origin appear, like the following: An unrecoverable error occurred while creating a TLS client credential. The internal error state is 10013. The SSPI client process is OUTLOOK (PID: 70424). Any one can help us? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"971","kudosSumWeight":1,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4164145":{"__typename":"Conversation","id":"conversation:4164145","topic":{"__typename":"ForumTopicMessage","uid":4164145},"lastPostingActivityTime":"2024-12-12T14:39:39.816-08:00","solved":false},"User:user:762886":{"__typename":"User","uid":762886,"login":"DivideByZero","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:762886"},"ForumTopicMessage:message:4164145":{"__typename":"ForumTopicMessage","subject":"SSO issues in Word and Excel, but not Outlook","conversation":{"__ref":"Conversation:conversation:4164145"},"id":"message:4164145","revisionNum":2,"uid":4164145,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:762886"},"metrics":{"__typename":"MessageMetrics","views":5118},"postTime":"2024-06-10T07:31:20.674-07:00","lastPublishTime":"2024-06-10T08:40:58.723-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, Strange issue started a month ago at a customer site. They use RDS with Office 365 installed. Historically this has been working fine, then it randomly stopped signing in properly for all users. We can't point it down to anything specific however. Network / User / Settings all look good. What is strange is on first login to Outlook, it says it's done SSO but says unlicensed. A simple restart then would show it licensed. We have managed to work round that issue by saving the license folder \\appdata\\local\\microsoft\\office\\ to the UPD. So for this, a month ago, new and existing users would just sign in and it worked. Then something changed and users were being asked to sign in every time. So we have made this change to include \\appdata\\local to the UPD - now users only see this problem once (a month). While not as good as it was a month ago, it is acceptable. However, and this is what I need help with. SSO is NOT working at all from Word / Excel. Open Word Blank Micrsoft Sign In box pops up. You have to type username and hit enter You then have to type your password and hit Sign In That popup then goes away, but at the tope right of Word, it still shows \"Sign In\". When you go to Account, it still has a Sign in box. BUT... if you now close and reopen word, both of those show the signed in user. The problem here is that this doesn't persist over the UPD, so happens every time the users open Word or Excel. As this is used by a business app to open docs, it's actually breaking the process and we need to fix this. I have been having a look at SSO info, because it feels like something fairly low level has changed with how this works, but can't find anything helpful, hence posting here after about a month of searching and trying things. It's not very helpful when you have MS links like: How to use Remote Connectivity Analyzer to troubleshoot single sign-on issues for Microsoft 365, Azure, or Intune https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/active-directory/single-sign-on-issues How to run Remote Connectivity Analyzer to test SSO authentication To run Remote Connectivity Analyzer to test SSO authentication, follow these steps: Open a web browser, and then browse to https://www.testconnectivity.microsoft.com/tests/SingleSignOn/input. However, that page just hangs with LOADING written on it. Then on the change notes for this page we see that it was removed in 2022! Version 4.0.15 (October 2022) Removed the Single Sign-on Test now that basic authentication in Exchange Online is being disabled. Quick note on the setup. AD is synced to Entra using Entra Connect (Password Hash Sync + SSO enabled), latest version. SSO URLs are added to Internet trusted sites as per setup instructions. Network has been tested and all URLS accessible and working for the user. User is on RDS on fully updated Server 2016 and is on the latest Office 365 app updates. So I guess my first question is: 1) Does SSO still work for Word and Excel? Is it a realistic expectation that the user will sign in to the PC and then Word and Excel will automatically sign in for the user (proper seamless single sign on) like it was doing only a month or so ago? 2) What can I do to test and troubleshoot this if it should be working? I have been trying for a month, so I have already tried a lot of things. But maybe I am missing some tests? Any info to help get this working again (or that it's no longer possible and we missed that instruction from MS) would be ideal. Thanks in advance ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3702","kudosSumWeight":0,"repliesCount":23,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4181070":{"__typename":"Conversation","id":"conversation:4181070","topic":{"__typename":"ForumTopicMessage","uid":4181070},"lastPostingActivityTime":"2024-11-29T14:41:29.427-08:00","solved":true},"User:user:2554427":{"__typename":"User","uid":2554427,"login":"Michael1240","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:2554427"},"ForumTopicMessage:message:4181070":{"__typename":"ForumTopicMessage","subject":"Office 365 apps are closing randomly on MacOS","conversation":{"__ref":"Conversation:conversation:4181070"},"id":"message:4181070","revisionNum":1,"uid":4181070,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:2554427"},"metrics":{"__typename":"MessageMetrics","views":27199},"postTime":"2024-07-02T04:27:21.896-07:00","lastPublishTime":"2024-07-02T04:27:21.896-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work due to the unexpected shutdown. I got a new MacBook Pro with M3 Max with Sonoma 14.5 recently, and after using it for a few hours, it seems that sporadically, all O365 apps mentioned above that are open at the moment are closing all at once, randomly, without any error message, without any prior notice or any user interaction. ALL other applications except Office are working fine, also OneDrive and MS Teams stay open without any issues. After using the MacBook for a few days, it seems that it's maybe more likely to happen when the Mac is going to standby / lid closed and is woken up afterwards? Steps I already tried without any change of the behavior, each also including a complete reboot of the machine, in the following order. Updating Office with the MS AutoUpdater application Simple uninstall of MS Office applications Reinstallation by using a clean new O365 download Manual uninstallation using https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3 Clean reinstallation after complete manual uninstallation After uninstalling again, I tried to install it manually with deselection of the MS Defender which is included in the O365 installer package (Defender is already installed by default on the Mac). Renaming the MacBooks hostname from XXX-MBP-ABC123DEF to XXXMBPABC123DEF and renaming the SSD name from Macintosh HD to MacintoshHD. Complete wipe of the MacBook with my IT department and reinstall / setup of the machine, followed by starting auto updater and updating everything to the latest version. None of these steps is working, and Office keeps shutting down / crashing without any prior notice at random times, most likely after a sleep. It is enough to just open up some office applications and leave the Mac alone, after return you will find the Mac with all office applications closed (except Teams and Onedrive as mentioned above). Furthermore, I already set the network availability during sleep within my energy saving settings: Wake for network access from \"Only on Power adapter\" to \"Always\" Does anyone have any further ideas for analysis or a solution? On my private MBP with M1 Pro and Sonoma 14.5 there are no issues at all. Thank you!!! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2490","kudosSumWeight":5,"repliesCount":96,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4304843":{"__typename":"Conversation","id":"conversation:4304843","topic":{"__typename":"ForumTopicMessage","uid":4304843},"lastPostingActivityTime":"2024-11-19T21:16:34.455-08:00","solved":false},"User:user:2777153":{"__typename":"User","uid":2777153,"login":"MohamedRKH","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:2777153"},"ForumTopicMessage:message:4304843":{"__typename":"ForumTopicMessage","subject":"Unable to Retrieve Attachments or Images from SharePoint List Using Web API","conversation":{"__ref":"Conversation:conversation:4304843"},"id":"message:4304843","revisionNum":1,"uid":4304843,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:2777153"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2024-11-19T21:16:34.455-08:00","lastPublishTime":"2024-11-19T21:16:34.455-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We have been developing a banner app for SharePoint but encountered an issue where we are unable to access images or attachments from the list created using the Web API. The endpoint we used is: https://oursharepoint.com/sites/Test/_api/web/lists/getbytitle('Banner')/items While we can successfully access other list columns, we are unable to retrieve attachments or images through this method. Interestingly, we were able to access them on our test SharePoint site. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"472","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4283018":{"__typename":"Conversation","id":"conversation:4283018","topic":{"__typename":"ForumTopicMessage","uid":4283018},"lastPostingActivityTime":"2024-11-11T02:36:06.977-08:00","solved":false},"User:user:903587":{"__typename":"User","uid":903587,"login":"aanthmj","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:903587"},"ForumTopicMessage:message:4283018":{"__typename":"ForumTopicMessage","subject":"Not so Dark theme","conversation":{"__ref":"Conversation:conversation:4283018"},"id":"message:4283018","revisionNum":2,"uid":4283018,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:903587"},"metrics":{"__typename":"MessageMetrics","views":82},"postTime":"2024-10-30T07:48:57.568-07:00","lastPublishTime":"2024-10-30T07:49:20.409-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Is there something that can be edited or is an option coming to enable a more contrasting but less harsh theme to MS365 apps and Windows? As I’ve got older I need to turn down brightness because the extremes in the current themes, White, Black, Dark Grey, are too harsh, but that doesn’t quite achieve what I need. A light grey, giving better contrast than white for those that need it but not so harsh and depressing as the dark versions, would be ideal. We’re lacking options at the light end of the spectrum ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"524","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:3016439":{"__typename":"Conversation","id":"conversation:3016439","topic":{"__typename":"ForumTopicMessage","uid":3016439},"lastPostingActivityTime":"2024-10-23T19:57:32.131-07:00","solved":true},"User:user:537238":{"__typename":"User","uid":537238,"login":"TheShaunSaw","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS01MzcyMzgtMjEzOTU2aUVCQzdBNDU5RkIxMTgyMDQ"},"id":"user:537238"},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zMDE2NDM5LTMzMDI0OWkxNEU1RjhDRkE4NzlFNDYw?revision=3\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zMDE2NDM5LTMzMDI0OWkxNEU1RjhDRkE4NzlFNDYw?revision=3","title":"TheShaunSaw_0-1638241449529.png","associationType":"BODY","width":453,"height":225,"altText":null},"ForumTopicMessage:message:3016439":{"__typename":"ForumTopicMessage","subject":"Question: Adding Undo and Redo Buttons to the Toolbar in Office 365 Apps","conversation":{"__ref":"Conversation:conversation:3016439"},"id":"message:3016439","revisionNum":3,"uid":3016439,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:537238"},"metrics":{"__typename":"MessageMetrics","views":70315},"postTime":"2021-11-29T19:05:14.429-08:00","lastPublishTime":"2022-04-13T11:03:03.134-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My Microsoft Office got updated today, I was taken to the Coming Soon section as soon as I opened it through a pop-up box and I updated to the new and refresh look of Office but what I found is the undo and button came to the ribbon. I could remove those buttons from ribbon but cannot figure out how to add them in the toolbar as depicted in the picture. Can anyone please help me? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"398","kudosSumWeight":1,"repliesCount":8,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zMDE2NDM5LTMzMDI0OWkxNEU1RjhDRkE4NzlFNDYw?revision=3\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4264607":{"__typename":"Conversation","id":"conversation:4264607","topic":{"__typename":"ForumTopicMessage","uid":4264607},"lastPostingActivityTime":"2024-10-15T10:32:12.761-07:00","solved":true},"User:user:1958027":{"__typename":"User","uid":1958027,"login":"RBVnext","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1958027"},"ForumTopicMessage:message:4264607":{"__typename":"ForumTopicMessage","subject":"Whats happens when Office Retail user signs in with Microsoft 365 account","conversation":{"__ref":"Conversation:conversation:4264607"},"id":"message:4264607","revisionNum":1,"uid":4264607,"depth":0,"board":{"__ref":"Forum:board:Microsoft365Apps"},"author":{"__ref":"User:user:1958027"},"metrics":{"__typename":"MessageMetrics","views":223},"postTime":"2024-10-07T14:21:00.718-07:00","lastPublishTime":"2024-10-07T14:21:00.718-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, i have a situation where users are being migrated, so E3 some F3 but wanted to know what happens when user who is using Office 2016 Retail signs in to their Office with Microsoft 365 account that doesn't have Microsoft apps enabled or available. Does Office Retail continue to work as normal, is anything blocked or restricted? Anything to be mindful of? 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