Forum Discussion
Would someone from the Microsoft Partner Program please answer three simple questions
LicensingConcierge1 It was suggested by Microsoft Partner Support on two separate occasions to use this channel. Now you say this is not the correct channel. This just about sums up the whole process of trying to Partner with Microsoft.
Hi Danimal-1
1: With the new partner scheme, why is there no weighting for types of Office 365 licenses sold?
A customer 11 Exchange online licenses, are a valid workload. However, a second customer with 8 Microsoft 365 Business Premium is not a valid workload. Surely the second customer should have more weighing based on license value?
In order to provide an accurate response, would you mind clarifying your question please?
2: In a current business climate where businesses even Microsoft are making redundancies, we as partners have to buck that global trend and sell more Microsoft licenses annually to our customers.
I thought you were making a point of discussion for other partners. If you have a specific question.
In order to provide the most accurate response, would you mind clarifying (or rephrasing) your question?
3: Microsoft next big push is AI, like most technologies these are designed create efficiencies (reduce head count), again we are encouraged to sell our customers AI and expected the same customers buy more licenses.
I thought you were making a point of discussion for other partners. If you have a specific question.
In order to provide the most accurate response, would you mind clarifying (or rephrasing) your question?
With points 2 and 3 in mind, shouldn’t customer retention carry a higher value.
- Danimal-1Sep 05, 2023Copper ContributorQuestion one is simple, why is a customer with 11 licenses of Exchange Online licenses total value in UK £36.30 per month is deemed a valid workload as there are 11 seats. However, a second different customer 8 licenses of Microsoft 365 Business Premium licenses total value UK £144.80 per month is not a valid workload as there are only 8 seats. Why is there not a weighting for higher value licenses?
- LicensingConcierge1Sep 05, 2023Microsoft
Why is there not a weighting for higher value licenses?
When you say "weighting", are you asking about partner incentive payout? If so, there are other variables that apply to each scenario, such as what program you're the licenses were purchased under, etc. That said, unfortunately I cannot respond to how you're being paid incentive for your product types, so please review the following and submit a support ticket per the guidance on the following link - How to contact support for help with incentives - Microsoft Support
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
Regards,
Microsoft CSP Licensing Concierge
- Danimal-1Sep 05, 2023Copper ContributorThis is not about incentives it is about qualification criteria! My example 11 seats Exchange Online is a valid workload, 8 Seats Microsoft 365 Business Premium is not valid workload! Surely the 8 seats of Microsoft 365 Business Premium is a more eligible customer!
SMB track: Each customer tenant having at least 1 workload with paid seats between 11 to 300 is counted to be an eligible Tenant for SMB track.