partnercenter API for applicationconsents are reporting issues (across multiple CSPs) since 29th Aug

[MUTHU_RAMAKRISHNAN]

We are using the partnercenter REST API https://api.partnercenter.microsoft.com/v1/customers/<tenantid>/applicationconsents for providing CSP app consents to the customers. This was working fine for last few months and we noticed some failures on this call in the last few days(from the 30th Aug) and now this api no longer works (testing with postman across multiple CSPs)

Error message as follows

{
    "code": 400,
    "message": "{\r\n  \"error\": {\r\n    \"code\": \"Request_ResourceNotFound\",\r\n    \"message\": \"Resource '' does not exist or one of its queried reference-property objects are not present.\",\r\n    \"innerError\": {\r\n      \"date\": \"2023-09-01T12:41:44\",\r\n      \"request-id\": \"8cf90c95-afdc-4a1c-ac65-edb128cfb164\",\r\n      \"client-request-id\": \"8cf90c95-afdc-4a1c-ac65-edb128cfb164\"\r\n    }\r\n  }\r\n}",
    "description": "{\r\n  \"error\": {\r\n    \"code\": \"Request_ResourceNotFound\",\r\n    \"message\": \"Resource '' does not exist or one of its queried reference-property objects are not present.\",\r\n    \"innerError\": {\r\n      \"date\": \"2023-09-01T12:41:44\",\r\n      \"request-id\": \"8cf90c95-afdc-4a1c-ac65-edb128cfb164\",\r\n      \"client-request-id\": \"8cf90c95-afdc-4a1c-ac65-edb128cfb164\"\r\n    }\r\n  }\r\n}",
    "errorName": "BadRequest",
    "isRetryable": false,
    "parameters": {}
}

Verified the AppId,Scope,EnterpriseAppid,targetTenantid,etc and all looks good.

Does anyone getting this error? Does this API works for you today? Please share

[#2]

Hi @MUTHU_RAMAKRISHNAN 

I'm not able to access the link you've provided and I'm not a partner and cannot troubleshoot for you unfortunately.  Therefore, my only suggestion is that you submit a support ticket in Partner Center. 

Regards,

Microsoft CSP Licensing Concierge

[#3]

Hi @MUTHU_RAMAKRISHNAN,

I had the same issues last week. Thank you for confirming that is wasn't just me.
Just checked it again and everything seems to work again.

regards, Theo

[#4]

Thanks to the community for taking time to review my issue and providing suggestions.

We were in touch with one of the MPV and they were able to track with Microsoft CPV team and found the issue and resolved it on thursday. Now this API is back in working state.

We did open a separate ticket with Partnercenter API team and they deny on any outage/issue. We were not happy about time we spent with Partnercenter API team with our support ticket. This API was out of service for couple days 😞

We need better communication from Microsoft Partnercenter team on API outages and better communication between the internal Microsoft teams/departments on outages like this.

[#5 · Accepted solution]

Hi @MUTHU_RAMAKRISHNAN, 

I'm happy to hear that your technical issue was resolved. 

If I understand correctly, the Partner Hour is a resource where partners get live access to Microsoft.  Therefore, I strongly suggest you submit your last reply in the chat or by raising your hand during the session for open discussion.

My thought process is that perhaps your feedback will have faster visibility to the support ticket stakeholders concerning API outages.

Regards,

Microsoft CSP Licensing Concierge