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MUTHU_RAMAKRISHNAN's avatar
MUTHU_RAMAKRISHNAN
Copper Contributor
Sep 01, 2023

partnercenter API for applicationconsents are reporting issues (across multiple CSPs) since 29th Aug

We are using the partnercenter REST API https://api.partnercenter.microsoft.com/v1/customers/<tenantid>/applicationconsents for providing CSP app consents to the customers. This was working fine for ...
CSP
  • LicensingConcierge1's avatar
    LicensingConcierge1
    Sep 05, 2023

    Hi MUTHU_RAMAKRISHNAN, 

     

    I'm happy to hear that your technical issue was resolved. 

     

    If I understand correctly, the Partner Hour is a resource where partners get live access to Microsoft.  Therefore, I strongly suggest you submit your last reply in the chat or by raising your hand during the session for open discussion.

     

    My thought process is that perhaps your feedback will have faster visibility to the support ticket stakeholders concerning API outages.

     

     

    Regards,

    Microsoft CSP Licensing Concierge

MUTHU_RAMAKRISHNAN's avatar
MUTHU_RAMAKRISHNAN
Copper Contributor
Sep 05, 2023

Thanks to the community for taking time to review my issue and providing suggestions.

We were in touch with one of the MPV and they were able to track with Microsoft CPV team and found the issue and resolved it on thursday. Now this API is back in working state.

We did open a separate ticket with Partnercenter API team and they deny on any outage/issue. We were not happy about time we spent with Partnercenter API team with our support ticket. This API was out of service for couple days 😞

We need better communication from Microsoft Partnercenter team on API outages and better communication between the internal Microsoft teams/departments on outages like this.

  • LicensingConcierge1's avatar
    LicensingConcierge1
    Icon for Microsoft rankMicrosoft
    Sep 05, 2023

    Hi MUTHU_RAMAKRISHNAN, 

     

    I'm happy to hear that your technical issue was resolved. 

     

    If I understand correctly, the Partner Hour is a resource where partners get live access to Microsoft.  Therefore, I strongly suggest you submit your last reply in the chat or by raising your hand during the session for open discussion.

     

    My thought process is that perhaps your feedback will have faster visibility to the support ticket stakeholders concerning API outages.

     

     

    Regards,

    Microsoft CSP Licensing Concierge

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