Forum Discussion
DPOR and PAL not correctly tracking, not getting anywhere with partner support
Hi, We have many deployments for Power Automate and the greater Power Platform with our clients. We guide organizations of all sizes from sole proprietorships through fortune 500s through their ...
Thanks for the response!
Still struggling with this one. Seems that revenue is tracking but usage is not. We linked ALL users who deployed bots across all our clients with PAL but still no luck
Do you know if there is anything extra we can do to show usage? we more than qualify and we have been stuck for over a year. This is severely impacting our business
Thanks
Still struggling with this one. Seems that revenue is tracking but usage is not. We linked ALL users who deployed bots across all our clients with PAL but still no luck
Do you know if there is anything extra we can do to show usage? we more than qualify and we have been stuck for over a year. This is severely impacting our business
Thanks
LicensingConcierge1
Microsoft
MicrosoftUnfortunately, I cannot provide tech support, therefore, my previous reply is the information that I have.
Regards,
Microsoft CSP Licensing Concierge
Regards,
Microsoft CSP Licensing Concierge
- OK, thanks, appreciate you trying!
Hopefully someone else who had this issue can help me know how they navigated it.- Only that we too have had similar issues specifically with the Business Applications partner designation metrics.
Support requests via Partner Centre open more than 1 year.
All I know after many hours of providing evidence the metrics are wrong is that Microsoft acknowledge there is an issue and are working on it.
No updates for some time and our figures are still wrong, but the support request has not been closed yet.
