Cannot login to azure devops (dev.azure.com)

[UmamYsi]

Hi,

I have a problem cannot login to https://dev.azure.com. However, I can login to my microsoft account, portal.azure.com, outlook.com, etc.

It shows error 500 (TF400898) when trying to login https://dev.azure.com/ysi-devops. (image below).

I also tried login to https://my.visualstudio.com, it shows same error code 500 (TF400898)

Anyone can help with this issue?

Thanks,

Umam

[#2]

I am having the same issue. However my co workers are not.

[#3]

me too, it's weird. but now, I can login.

[#4]

@UmamYsi same it came right suddenly this morning.

[#5]

I have someone reporting the exact same issue, except their vssServiceException error comes from status.dev.azure.com. (Edit: they also get it at my.visualstudio.com, and added that their office account works fine)

[#6]

I have the same issue. Already going on for over a year, however until now, when I got that 500 page I was able to reload the page and it worked, but now it doesn't help. I was thinking maybe it has to do with the fact that I have a primary and secondary email on my account and I'm using both simultaneously - but I'm not sure about that.

[#7]

SOLVED! For me, similar to the idea that I suggested earlier, the issue was that I had initially created the account with on email but later set another email as the 'primary' email of the account, I tried changing now back and set the 'Primary email' of the account to the original primary email, and it worked! I really hope this helps more people here.