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Mark Aldridge's avatar
Mark Aldridge
Brass Contributor
Jul 15, 2020
Solved

WVD Issue -Explorer Constantly Crashing and Restarting

Just wondering if anyone else has come across an issue where explorer.exe keeps crashing and restarting every few seconds when you login to WVD using the Remote Desktop client on Windows 10 2004. Yo...
  • tilikumtim's avatar
    tilikumtim
    Jul 15, 2020

    Mark Aldridge   Hi Mark,  I'm seeing the same issue occur every now and then. It's caused by the Windows Search service. If you restart this service the issue stops (you don't need to restart the host and you can restart the service with everyone else logged on).

     

    I've had to created a scheduled task to restart this service at logon.  Far from ideal though. I assume it's yet another bug in Win10 2004... 

     

    On top of a major bug in FSLogix (which breaks OneDrive Files on-Demand) I'm getting pretty fed up with Microsoft right now.

ryanjewelluk's avatar
ryanjewelluk
Copper Contributor
Sep 16, 2020
We experience similar on 2004. Explorer crashes resolved by restarting the search service. We also get sporadic slow performance in explorer as well as opening office docs from OneDrive/Sharepoint libraries. Slow performance can be seconds or minutes, during longer issues if we restart the search service normal performance resumes.
PieterWigleven's avatar
PieterWigleven
Former Employee
Sep 21, 2020

This specific issue only impacts Windows 10 Enterprise/multi-session version 2004 and the fix is currently scheduled for release in the third week of October.
In that third week of October - if you manually click the “Check for Updates” button you will get it. If you won't check manually, you’ll receive this bugfix in November's Patch Tuesday (second week of the month).

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